I successfully downloaded the APP and the Lexus software but upon attempts to use the software, it freezes up when attempting to quit the diagnosis. A tab comes up that asks me if I want to quit diagnosis but NOthing happens when I initiate yes or no and shutting down the APP does not help because it goes right back to the same tab upon restart. I've spent HOURS AND HOURS trying to use this equipment and everyone I talk to expresses interest but I cannot sell a product that does NOT work
