Hi I'm not hijacking your post. I tried to update my gds earlier and it said user verification failed I tried to login via x431.com and it says no user registered with my details.
It's not a server problem. It simply means that Launch factory have not been told that the GDS you bought has actually been sold and once the seller notifies them with the serial number of your machine they will update their records and allow you to download software. Normally takes about 48 hours to get software after the factory receive the information from the seller
Don't try and register a Launch GDS on the Launch website. You have to login and register a Launch GDS using the keyboard on the machine after you connect the GDS to the internet