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Post Info TOPIC: CPR 123 Problem


Newbie

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Posts: 4
Date: Jan 11, 2015
CPR 123 Problem
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Problem with my new CPR 123...I purchased a new unit from my Matco tool rep...I was told to download latest software before using....I did that from launch website...Tool works great except ...I can not read any data or codes on a Ford or Toyota...I have pulled codes from ABS , AIRBAG and ECM on General Motors cars and trucks , Honda , Kia , Chrysler and Jeep.....BUT every time I conect to a Ford product or a Toyota product. I get a error message saying vehicle not supported....I talked to Matco rep I purchased the tool new from and he told me to try the download again...I did this and the problem is still the same..Can not read a Ford or Toyota...does not matter what model of Ford or Toyota..get the same error message...I tried to email Launch , but my emails keep coming back as no such address...I tried to call , 2 times  but can never get past automated phone system. I left a message on 1 of the calls , NO RETURN CALL..What is the problem with my tool ???? And does Launch really have a customer service dept. ??

ST

Master Certified Technician..



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Veteran Member

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Posts: 65
Date: Jan 11, 2015
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I had the same problem with Ford and Toyota.  There is a new update out for Ford and it seems to work.  I could not communicate with 2013 explorer with old software.  I updated and it is working now.  Mine is CRP129 though.



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Veteran Member

Status: Offline
Posts: 34
Date: Jan 22, 2015
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its software problem. plz search your car manually.vif it does not work.
it will be setteled in crp 129 plz check yure software version

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