Hello Sir,
How are you today.Am having a problem with my Launch lately.I downloaded and updated my launch to the recent softwares online but my machine keeps showing error when testing on cars after updatin my launch.The updated software serial No: and my smart box serial No: are dissaccoding.I wonder what that means.I still have my 12months free updates,pls advice.

Sir below is the Error message that pops up when ever i try testing my Launch after the recent update i made via www.x431.com

(Dissaccording between the software s/n and d Smartbox s/n,pls download and upgrade again or contact local dealer)

below is what i found out about my Launch x431;

About Launch:
S/N; 980294525000
hardware: V10.04
System software: BPU10.63

SMARTBOX VERSION:
Smart Version: 1.4
Hardware Version: 2.2
S/N: 980244525000
Product date: 11-15-2005


MY CF CARD S/N: 980244525000


note: 
as u can see both S/N are different so d update wont work,pls advice abt nxt step to follow to make my machine updated and workin again bcus my machine is blank bcus i formated d previous software without saving and am presently using a formated 128MB card.
Thanks.

my launch purchase details:

www.x431.com

Serial Number: 980244525000
Product No: ZDB1051225-00
Dealer code: 971A
Username: 44525000

The "Disaccording" message means: A) you have downloaded software from the wrong account, or, B) You have too many/incorrect display version(s).

When you download our Display Program (current version 15.03 as of 2009-09-23) you MUST format (erase) your compact flash card. Also, you will notice that in the a/b/c/d section at the top of the download center, first page, that there are 2 Displays: 15.03 and 14.12...DO NOT DOWNLOAD Version 14.12 unless advised by Technical Support!

If you have ever sent your X431/Tool in for repair, your smartbox may have been replaced. This is the number we use online with your account. If your smartbox has been replaced, check that the correct serial number is listed in the download center at the top. If it is not correct with the sticker on your current smartbox, please call your local LAUNCH Branch.