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Post Info TOPIC: Please Note: Posting format (Moved from old forum)


Guru

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Posts: 972
Date: Mar 2, 2010
Please Note: Posting format (Moved from old forum)
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Please Note:- Posting Details

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x431john
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Posts: 31
Join date: 2008-04-18
Age: 31
Location: U.K England 

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PostSubject: Please Note:- Posting Details   icon_minitime.gifFri May 02, 2008 11:08 amReply with quote

We are always in need of help with answers please ensure to provide all cars id before posting

Example. Vin-number, The year of car, Engine size, Software version and Software system ID. Etc....

This will help if there is any software issues also to help the R&D department repair the software if necessary 

Regards

John Mcgovern

Launch X431 Ltd

R&D Technical Support U.K
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View user profile Send private message Send an e-mail message http://www.x431ltd.co.uk johnmcgovernx431
TheK

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Posts: 98
Join date: 2008-03-06
Location: Whittier, CA

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PostSubject: Re: Please Note:- Posting Details   icon_minitime.gifMon Oct 26, 2009 1:44 pmReply with quote

I agree; as a member of Technical Support (USA) it is a much smoother process when we have all the information up front. As always, our goal is to help the customers in the most timely fashion!
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Coyote



Posts: 107
Join date: 2008-03-29
Location: Atlanta, GA USA

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PostSubject: Re: Please Note:- Posting Details   icon_minitime.gifMon Oct 26, 2009 2:05 pmReply with quote

What a pleasant surprise K. !!!!!!!!

Best wishes,
Boyd
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