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Post Info TOPIC: x431.com login issues (Moved from old forum)


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Date: Mar 2, 2010
x431.com login issues (Moved from old forum)
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x431.com Login Problem

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MajorAuto



Posts: 2
Join date: 2008-04-08
Location: Auburn, Maine

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PostSubject: x431.com Login Problem   icon_minitime.gifTue Oct 07, 2008 9:35 amReply with quote

I keep getting "invalid input" error when I try to log in to the site. This has been happening since the site was updated to new security level. My service is still valid and I purchased the tool through proper channels. I want to update my software before my one year of free updates times out... Please help!
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Coyote



Posts: 107
Join date: 2008-03-29
Location: Atlanta, GA USA

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PostSubject: Re: x431.com Login Problem   icon_minitime.gifWed Oct 08, 2008 12:39 pmReply with quote

Are you typing in the new verification code?

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Join date: 2008-03-03

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PostSubject: Re: x431.com Login Problem   icon_minitime.gifThu Nov 19, 2009 10:43 pmReply with quote

"Invalid Input"=error in entering username/password 
***NOTE: this is case sensitive, and spaces matter

"Invalid Verification code"=error in entering the 4 digit verifcation code, shown to the left of the box where it must be entered 
***NOTE: every time the page is refreshed, this number will change.

You should ALWAYS LOG IN AS A 'CUSTOMER'

Your accounts status will not determine your ability to log in to the website. Your account will never be deleted should you choose to let your subscription expire. 

Please have a Serial number ready, and be prepared to confirm who the unit is registered to when calling Technical Support for log in look-up.

Technical Support (USA)
877-LAUNCH-9
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x431.com Login Problem

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