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LAUNCH TECH USA 1-877-528-6249 SUPPORT@LAUNCHTECHUSA.COM -> General Software -> EasyDiag- "no authorization"
Post Info TOPIC: EasyDiag- "no authorization"
tofinotech13


Newbie

Status: Offline
Posts: 1
Date: Dec 13, 2013
EasyDiag- "no authorization"
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Hay All!
At the automotive shop I work in, we each got a "easyDiag" as a Xmas present...
I'm the only on that has got far enough with it to try and scan a vehicle but I'm getting the same message from each of the serial numbers iv registered.
"                       Hints
Error. no authorization,Please make
sure the DBScar it the Current Using
                         One!                         "
exact message i receive.
iv followed quick start identically, seemed very obvious...
created account...
registered product, so basic...
updated software, no brainer...
paired it with bluetooth in the iOS setup, paired meany things like this before...
but still time and time again it wont communicate!
iv done this with more than one DBScar/EasyDiag unit so I'm assuming there is nothing wrong with the tool.

any feed back would be helpful



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lotus_fantasy


Newbie

Status: Offline
Posts: 2
Date: Apr 26, 2014
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I encountered same problem with x431 idiag. Admin PLEASE help with this matter. Can't use the idiag.

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AM_Diagnost


Newbie

Status: Offline
Posts: 3
Date: May 31, 2014
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I'm having this problem too. I'm log in, register my device and normally worked! Reinstall soft and now I can't get registered , "server error" message appears.

Testing for log, log in....but my registration is not complete. Why I need registration procedure again ???? I have the same error : "server abnormal please login again". And registration procedure again.

Please help with this problem. Maybe problems with x431 application server???

mavetisov@yandex.ru


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ozo35


Newbie

Status: Offline
Posts: 1
Date: Dec 12, 2014
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I have had this problem : Error no authorization please make sure the DBScar is the current using one

gives this error in Turkish software

english software running smoothly
works fine in other languages
italian spanish french german russian works no problem

An error caused by language



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Ecksman


Newbie

Status: Offline
Posts: 2
Date: Dec 23, 2014
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Currently going through the same issue. Was on the phone with launch support earlier. Eventually was told that servers are down at moment. Will have to try again tomorrow morning. seems legit if the servers are going through maintenance. Hopefully this works I'm getting a refund

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AMAN


Veteran Member

Status: Offline
Posts: 34
Date: Jan 22, 2015
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plz plz check your email address in registration. you received an email through launch.in the e mail you will see email bindings. problem of downloading and connecting will be solved

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unchiu


Newbie

Status: Offline
Posts: 2
Date: May 13, 2015
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Hi,

Does anybody solved error message:

Error. no authorization,Please make
sure the DBScar it the Current Using
                         One!

?

I have a new Idiag for iphone, I registered it, pair it, but I have this error. Already tried to change language but error is still the same.

Any advice is appreciated.

Thanks



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AnthonyFromLaunchTech


Member

Status: Offline
Posts: 10
Date: May 15, 2015
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Hello unchiu ,


Sorry doe the delay,

Go ahead and delete the app and download the carlines again you should be good to go.

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unchiu


Newbie

Status: Offline
Posts: 2
Date: May 15, 2015
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Thank you. It works :)



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