cannot get into advanced menu to retrieve transmission codes getting error code 5F07
Depending on the specific vehicle application most will have their own TCM/DSG module available thru the POWERTRAIN controls.
If you have an older vehicle that requires an additional adapter or connector other than thru the standard OBD-16 pin DLC it may NOT be supported.
You must also verify that your have the latest version of the firmware update and vehicle software.
Can you please verify your units serial number so we can verify your software version?