The message means the serial number is not correct for the product: Creader VIII. Check the serial number is correct as shown on the back of the product. www.diagnostics4u.com sell the genuine products
I have doubled and trippled check but no luck i updated it before but my micro sd was not big enough to hold all the updates but now i have a new pc and cannot find the software. Any other suggestions.
No it is not sir, Our only website is LAUNCHTECHUSA.COM , We do not carry not support the Creader VIII we have similar products like the Creader VII or the CRP123 but they are all different devices.
