All right so here is the skinny. I bought a Maximus 2.0 and out of the box I noticed issues. Minor ones like the screen protector was aligned incorrectly and the front facing cam had the edge of the cut out right through the center. I registered the software and ran through the updates using wifi. The software ( being the Matco Diag ) at that point would not allow me to scan any car. I was also experiencing touch screen issues so I opted just to restore the system using the recommended method from the manual. I must say that I had to work that out as the manual stated to use the VOL - button. I found I had to use the VOL + instead to get the recovery manager. Any way so I restored it and the tablet seems to be working fine how ever I cannot seem to find the diag software. Could any one point me in the correct direction to get it. It would appear to be the only thing missing. Thanks for any assistance. I called support however it is a weekend so I guess they aren't there.
I would hand it right back to your Matco rep and make him work it out and quit wasting your time on it. Thats their job as a distributor. I fear you may have done more harm than good doing a hard reset like that. There should be a Launch or Matco icon somewhere in your app list.
